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Privacy Policy
Excel Learning CIC (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Excel Learning CIC collects, uses, stores and protects personal information when you visit or use our website:
It also explains your rights under applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Excel Learning CIC is an education and community-focused organisation providing services including tuition, childcare, youth activities, home education support, childcare training and other community programmes.
Organisation: Excel Learning CIC
Company Number: 11846422
Address: Rectory Park Community Centre, 245 Rectory Park, Northolt, UB5 6SD, London, United Kingdom
Email: info@excellearningcic.com
Website: https://excellearningcic.com/
For privacy-related questions or requests, you can contact us using the details above.
2. Information We Collect
We may collect different types of personal information depending on how you interact with us.
This may include:
Full name
Parent or guardian name
Child or young person’s name
Email address
Telephone number
Address
Date of birth or age
School or educational information
Information about educational needs
Information provided when making an enquiry
Information required to register for tuition, childcare, training or activities
Information provided when applying for an opportunity, volunteering or work experience
Payment and booking information where applicable
Any other information you voluntarily provide to us
Where our services involve children or young people, we may collect information necessary to provide appropriate educational, childcare, youth or community services.
Where appropriate, we may obtain information from a parent, guardian, school, local authority or another authorised organisation.
We take the privacy and safeguarding of children and young people seriously and only collect information that is reasonably necessary for the relevant service.
When you visit our website, certain information may be collected automatically.
This may include:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website
General website usage information
Technical information required for website security and operation
This information may be collected through cookies, analytics tools, server logs and similar technologies.
We may use personal information for purposes including:
Responding to enquiries
Providing tuition and educational services
Providing childcare and youth services
Managing bookings and registrations
Providing online tuition
Delivering childcare training
Managing community programmes and activities
Communicating with parents, guardians, students and service users
Creating and managing user accounts
Processing payments where applicable
Managing applications, volunteering and work-experience opportunities
Supporting safeguarding and child protection
Meeting legal and regulatory requirements
Maintaining appropriate records
Improving our services and website
Managing website security
Sending relevant service-related communications
Sending marketing communications where you have provided appropriate consent or where otherwise permitted by law
We will only process personal information where we have a lawful basis to do so under applicable data protection law.
Depending on the circumstances, our lawful bases may include:
Where required, we may ask for your consent before collecting or using certain information.
You may withdraw consent at any time where consent is the lawful basis for processing.
We may need to process your information to provide services that you have requested or to take steps before entering into an agreement with you.
We may process information where necessary to comply with legal or regulatory requirements.
We may process information where it is necessary for our legitimate interests, provided that these interests do not override your rights and freedoms.
In limited circumstances, information may be processed where necessary to protect someone’s vital interests.
Where applicable, we may process information where necessary for a task carried out in the public interest or in the exercise of official authority.
Our services may involve children and young people.
We recognise that children’s personal information requires additional care and protection.
Where appropriate, we may communicate with or collect information from parents or legal guardians when providing services to children.
We only collect and use children’s information where there is an appropriate lawful basis and where the information is necessary for the relevant educational, childcare, safeguarding, community or administrative purpose.
We do not knowingly use children’s personal information for inappropriate marketing purposes.
If you believe that we have collected information about a child incorrectly or without an appropriate basis, please contact us.
Depending on the services provided, we may need to process certain types of information that are considered “special category data” under UK GDPR.
For example, this may include information relating to:
Health or medical requirements
Disability or additional educational needs
Dietary or allergy information
Safeguarding requirements
Other information necessary to safely provide childcare, education or community services
Where we process special category information, we will ensure that an appropriate legal condition under data protection law applies.
We will only collect information that is reasonably necessary for the relevant purpose.
We do not sell your personal information.
We may share personal information with appropriate third parties where necessary to provide our services, meet legal obligations or protect individuals.
Depending on the circumstances, these organisations may include:
Parents or legal guardians
Schools or educational organisations
Local authorities
Relevant government or regulatory bodies
Professional advisers
IT and website service providers
Hosting providers
Payment service providers
Communication and email service providers
Safeguarding or emergency services where appropriate
Other organisations where you have given permission or where permitted or required by law
We require appropriate service providers to handle personal information securely and in accordance with applicable data protection requirements.
Our website may use cookies and similar technologies.
Cookies are small text files placed on your device that help websites operate, remember preferences and understand how visitors use the website.
Cookies may be used for purposes such as:
Website functionality
Security
Remembering preferences
Website performance
Analytics
Understanding visitor behaviour
Improving our website and services
Where required by law, we will request your consent before using non-essential cookies.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Our website may use third-party services, such as website analytics, embedded content, payment services, communication tools, social media features or other external services.
These third parties may process information in accordance with their own privacy policies.
Where appropriate, we recommend reviewing the privacy policies of third-party services that you use through our website.
We may use analytics or other services provided by third parties such as Google to understand how visitors use our website and to improve our services.
These services may collect information such as device information, browser information, IP-related information and website activity.
Where required, we will obtain appropriate consent before using non-essential analytics or tracking technologies.
We may contact you about our services, programmes, courses, activities or other relevant information.
Where marketing consent is required, we will ask for your consent before sending marketing communications.
You can unsubscribe from marketing communications at any time by:
Following the unsubscribe instructions included in the communication; or
Contacting us at info@excellearningcic.com.
Please note that we may still contact you with important service-related or administrative information where necessary.
We take reasonable and appropriate technical and organisational measures to protect personal information against:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
Destruction
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
If we become aware of a personal data breach that requires notification under applicable law, we will take the appropriate steps required by law.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The length of time we keep information depends on:
The type of information
The purpose for which it was collected
Whether you continue to use our services
Legal, regulatory and safeguarding requirements
Accounting and financial record requirements
The need to establish, exercise or defend legal claims
When information is no longer required, we will securely delete it or anonymise it where appropriate.
Under UK data protection law, you may have rights including:
You can request a copy of the personal information we hold about you.
You can ask us to correct inaccurate or incomplete information.
In certain circumstances, you can ask us to delete your personal information.
In certain circumstances, you can ask us to restrict how we use your information.
In certain circumstances, you may request your personal information in a structured, commonly used and machine-readable format.
You may have the right to object to certain types of processing, including direct marketing.
Where applicable, you may have rights concerning automated decision-making and profiling.
Some rights are subject to legal conditions and exemptions.
To make a data protection request, please contact us:
Email: info@excellearningcic.com
Address:
Excel Learning CIC
Rectory Park Community Centre
245 Rectory Park
Northolt
UB5 6SD
London, United Kingdom
We may need to verify your identity before responding to certain requests.
We aim to respond to valid requests within the timeframe required by applicable data protection law.
If you have concerns about how we have handled your personal information, please contact us first so that we can investigate and try to resolve your concern.
You also have the right to complain to the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/
The ICO provides information about data protection rights and how to make a complaint.
Some of our service providers may process information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection law.
This may include using an adequacy decision or appropriate safeguards where required.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content or security of external websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or privacy practices.
Any changes will be published on this page and the “Last Updated” date will be updated accordingly.
We recommend checking this page periodically for the latest version.
If you have any questions about this Privacy Policy or how we process personal information, please contact us.
Excel Learning CIC
Address:
Rectory Park Community Centre
245 Rectory Park
Northolt
UB5 6SD
London, United Kingdom
Email: info@excellearningcic.com
Telephone: 07962 624799 / 07865 865010
Website: https://excellearningcic.com/
Last Updated: 14 September 2026
